PCOM Library / Archive for "Service Disruptions"

Category: Service Disruptions

New York Times Technical Issue

pjgrier Service Disruptions

Due to a technical issue, users of The New York Times inEducation website may experience difficulty logging in to their account and may have received a notification email informing them of an expired account.
The New York Times are aware of this issue and are working diligently to fix it.
Please contact us if you have any questions.

New uWise Website and Scheduled Downtime

pjgrier Service Disruptions

On Monday, December 12, 2016, uWise will be launching a new website.
To prepare for the launch, uWise will be unavailable from 5:00 pm on December 9th through 9:00 am on December 12th.
Upon launch, uWise access will be restricted to active students on ob-gyn clerkship rotation
Please contact us if you have any questions.

Scheduled Refworks Downtime – August 20, 2016

pjgrier Service Disruptions

On Saturday, August 20, 2016, ProQuest will be upgrading its systems infrastructure. ProQuest platforms (including Refworks and Digital Dissertations) will be unavailable beginning at at 10:00 PM Eastern Standard Time and will last for 8 hours.

Off-campus Access Problems

pjgrier Service Disruptions

Some students were reporting trouble with accessing PCOM library resources off-campus. The issues has now been resolved.
However, if you continue to experience trouble, please try accessing library resources either in a new browser or by clearing your cache.
Please contact the PCOM Help Desk at at 215-871-6110 or via HELPDESK@pcom.edu. if you continue to experience trouble

Scheduled Refworks Downtime – March 12, 2016

pjgrier Service Disruptions

On Saturday, March 12, 2016, ProQuest will be upgrading its systems infrastructure. ProQuest platforms (including Refworks and Digital Dissertations) will be unavailable beginning at at 10:00 PM Eastern Standard Time and will last for 8 hours.

Scheduled Refworks Downtime 1/18/2016

pjgrier Service Disruptions

On Saturday, January 16, 2016, ProQuest will be upgrading its systems infrastructure. ProQuest (including Refworks and Digital Dissertations) platforms will be unavailable beginning at at 10:00 PM Eastern Standard Time and will last for 8 hours.